Important Notice: By registering or using the meg2 platform, you are considered to have automatically agreed to these Terms and Conditions. Please read them in full before signing up.
These Terms and Conditions ("Terms") govern the use of the meg2 platform and all its services. By using the meg2.app website or app, opening an account, or accessing any of our services, you agree to be bound by these Terms.
Meg2 is an online betting and gaming platform serving Bangladesh and select countries. Our Terms and Conditions are fully aligned with all applicable laws and regulations.
Key Points: These Terms are available in both Bengali and English. In the event of any conflict, the English version shall prevail. However, the Bengali version is maintained as a faithful and accurate translation at all times.
Eligibility to use meg2's services:
- You must be 18 years of age or older.
- Online betting must be legal under the laws of your country of residence.
- Meg2's services may not be accessed from any country or region where they are prohibited.
- Accounts must be opened in your own name and for your own use — not on behalf of anyone else.
To open an account on meg2, you must provide accurate and complete information. Providing false details may result in account termination and forfeiture of any funds. Each individual is allowed to hold only one account.
Information required at the time of account registration:
- Full legal name (as per National ID or passport)
- Date of birth (for age verification)
- An active mobile number and email address
- Current Address
- Preferred Payment Methods
KYC Verification: After your first withdrawal or upon reaching a certain deposit threshold, meg2 may require identity verification. You may be asked to provide a copy of your National ID, passport, or driving licence. Withdrawals may be placed on hold until verification is complete.
You are responsible for the security of your account. Never share your password with anyone. If you suspect unauthorized access, contact us via live chat immediately.
Before placing a bet on meg2, please read the specific rules for each market. The general betting rules are outlined below:
- Bet Confirmation: A bet is considered valid once a confirmation is received after placement. If a disconnection occurs, any previously confirmed bet remains valid.
- Odds Changes: The odds displayed at the time of placing your bet are final. Any subsequent changes to the odds will not affect your bet.
- Event Cancellation: If an event is cancelled, the stake for that bet will be refunded.
- Live Betting: Odds change rapidly in live betting. meg2 reserves the right to temporarily suspend live markets for technical reasons.
- Maximum Winnings Cap: A maximum payout limit applies to each bet or event. This may vary depending on the market.
Warning: meg2 reserves the right to void any bet placed by exploiting a technical error or incorrect odds. Accounts found in violation of fair play policies may be subject to investigation.
Meg2 strictly prohibits arbitrage betting, the use of bots or automated software, and any form of fraudulent activity. If such activity is detected, the account may be suspended and all winnings forfeited.
Meg2 supports Bangladesh's most popular payment methods — Mobile Pay, Nagad, Rocket, and bank transfer. All transactions are conducted in Bangladeshi Taka (BDT).
Deposit Rules:
- The minimum deposit amount is ৳500 BDT.
- Deposits are typically credited to your account instantly.
- Only payment methods registered in your own name may be used.
- Using another person's account or anonymous payment methods is strictly prohibited.
Withdrawal Rules:
- The minimum withdrawal amount is ৳1,000 BDT.
- Withdrawals are typically processed within 1–48 hours.
- Withdrawals must be made using the same method as the original deposit.
- Large withdrawals may be held until KYC verification is complete.
- For any suspicious transactions, meg2 may delay withdrawals pending an investigation.
Anti-Money Laundering Policy: meg2 strictly adheres to international AML (Anti-Money Laundering) policies. Unusual transactions or suspicious activity may be reported to the relevant authorities.
All meg2 bonus and promotion offers are subject to specific terms and conditions. Full details for each offer are listed on the relevant promotion page.
General Bonus Terms:
- Rollover Requirements: To withdraw bonus funds, a specified wagering requirement must be met (typically 5–20x the bonus amount).
- Duration: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
- Single Use: Each promotional offer may only be used once per person.
- Eligible Markets: Some bonuses apply only to specific sports or casino games.
- Right to Cancel: meg2 reserves the right to void bonuses if misuse is suspected.
Please Note: An active account and complete profile are required to receive bonuses. Always read the full terms of the relevant offer before claiming any bonus.
Meg2 believes betting should be purely for entertainment — not a source of income. We place the highest importance on responsible betting across our platform.
Responsible betting tools available on meg2:
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Betting Limit: Set a maximum amount you are willing to bet within a given time period.
- Loss Limit: Set a loss limit in advance so you know when to stop betting.
- Time-Out: Temporarily suspend your account for anywhere between 24 hours and 30 days.
- Self-Exclusion: Deactivate your account for an extended period.
- Reality Check: Receive periodic reminders about your betting activity.
If you or someone you know may be struggling with a gambling problem, please seek professional help. meg2 is committed to promoting responsible betting.
Meg2 takes the protection of your personal information very seriously. Our full Privacy Policy is published separately.
In short, what we do:
- Your information is used solely for service delivery and legal compliance purposes.
- Your data is never sold to third parties.
- SSL encryption and advanced security technology are in place to protect your data.
- You can request to view or delete your personal data at any time.
For more details: Our
Privacy Policy page for full details on cookies, data storage, and information sharing with third parties.
Meg2 reserves the right to temporarily or permanently suspend an account under the following circumstances:
- Providing False or Incomplete Information During Registration
- Operating Multiple Accounts by the Same Individual
- Fraudulent Betting, Use of Bots, or System Manipulation
- Bonus Abuse or Arbitrage Betting
- Suspected money laundering or violation of legal obligations
- Registration by a Minor or Ineligible Person
- Misconduct or Threats Directed at meg2 Staff
You may close your account at any time by contacting us via live chat or email. Please ensure all pending withdrawals are completed before closing your account.
Please Keep in Mind: Once your account is closed, no new account may be opened during the self-exclusion period. meg2 enforces this restriction to the best of its ability.
If you have any issue or complaint, contact meg2 directly. We are committed to resolving all valid complaints promptly and fairly.
Steps to File a Complaint:
- Step One: Submit a complaint via live chat or email (support@meg2.app). You can typically expect an initial response within 24 hours.
- Step Two: If the issue remains unresolved, please request escalation to a manager.
- Step Three: Submit your complaint in writing as a formal grievance. A final decision will be communicated within 7 business days.
If you are not satisfied with meg2's decision, you have the right to escalate your complaint to the relevant licensing authority or dispute resolution body.
Meg2 reserves the right to modify, add to, or amend these Terms and Conditions at any time. For significant changes, at least 7 days' notice will be provided in advance.
How We Notify You:
- Sending a message to your registered email
- Displaying a notice on the website's homepage
- Pop-Up Notice at Login
Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms. If you do not agree to the new terms, you will have the option to close your account.
Latest Version: The date of the most recent update is always displayed at the top of this page. Check back regularly to stay informed of the latest Terms.
For any questions or comments regarding these Terms, please contact our support team: support@meg2.app