Notice: By using the meg2 platform, you are deemed to have accepted this Privacy Policy. Please read it in full before registering.
Meg2 only collects the information necessary to operate the platform, improve our services, and meet legal obligations. We do not ask for anything beyond what is relevant and required.
Information collected directly from you:
- Full name, date of birth, and gender (for identity verification)
- Email address & mobile number (for communication and security)
- Current Address & Nationality
- Payment method details (Mobile Pay / Nagad / Rocket / Bank)
- Copy of ID document for KYC verification
- Information provided during support interactions
Automatically Collected Information:
- IP Address & Device Type
- Browser type & operating system
- Time spent on site and pages visited
- Betting activity and transaction history
- Login Time & Location Data
Why Is This Information Needed? Without this information, we cannot verify your account, process payments, or prevent fraud. It is collected solely for your protection.
Meg2 uses your data only for specific, legitimate purposes. It is never misused.
| Purpose of Use |
How Your Data Is Used |
Legal Basis |
| Account Management |
Name, email, mobile number |
Contractual Requirements |
| Payment Processing |
Payment details, transaction history |
Contractual Requirements |
| Identity Verification (KYC) |
ID document, address |
Legal Obligations |
| Fraud Prevention |
IP, device & behavioral data |
Legitimate Interest |
| Customer Support |
Communication History |
Contractual Requirements |
| Promotions & Offers |
Betting preferences (with consent) |
Your Consent |
If you no longer wish to receive marketing emails or SMS from meg2, simply let our support team know at any time and we'll stop them immediately.
Meg2 does not sell your data. However, in certain circumstances, information may be shared with trusted parties:
- Payment Processors: Approved payment gateways including Mobile Pay, Nagad, and Rocket receive limited data solely to process transactions.
- KYC Services: Trusted verification providers may be used to confirm your identity.
- Legal Authorities: We are legally required to share information in response to a court order or a valid request from a regulatory authority.
- Technology Partners: Technology providers involved in operating the platform are bound by strict confidentiality agreements.
Important: All third parties with whom data is shared are contractually obligated to uphold meg2's privacy standards. No unauthorized party will have access to your information.
International Data Transfers: In some cases, data may be processed on servers in other countries. Where this occurs, GDPR-compliant Standard Contractual Clauses are used.
Meg2 uses cookies and similar technologies on its website and app to enhance your browsing experience and keep services running properly.
Cookie Types & Purposes:
- Essential Cookies: These cookies are essential for maintaining login sessions and ensuring site security — the site cannot function without them.
- Functionality Cookies: Used to remember your language preference and other settings.
- Analytics Cookies: Used to understand which pages get the most visits — this does not identify you personally.
- Marketing Cookies: Only active with your consent.
To disable cookies: You can disable or clear cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.
Meg2 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
- Account Details: For the full duration your account is active, and up to 5 years after closure.
- Transaction Records: Up to 7 years, in accordance with financial regulatory requirements.
- KYC Documents: Up to 5 years after account closure.
- Support Conversations: 2 years after issue resolution.
- Log Data: 1 year for security review purposes.
- Marketing Data: Deleted immediately upon withdrawal of consent.
Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.
Meg2 believes you should have full control over your own data. Your privacy rights are outlined below:
Right to Access
You can find out exactly what information meg2 holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
Under certain conditions, you may request that your data be deleted.
Right to Restrict Processing
You can request that data processing be restricted in specific circumstances.
Right to Data Portability
You may request a copy of your data to download.
Right to Object
You can object to marketing or specific processing activities.
To exercise these rights support@meg2.appEmail us at. We'll respond within 30 days.
Meg2 follows the highest industry standards to protect your data. Our security infrastructure operates on the following levels:
- SSL/TLS 256-bit Encryption: All data transmissions are fully encrypted.
- Two-Factor Authentication (2FA): Add an extra layer of security to your account.
- Firewall & DDoS Protection: The platform is protected against server-side attacks.
- Penetration Testing: A dedicated team of experts regularly tests the system for vulnerabilities.
- Access Controls: meg
2 staff are granted access only to the information required for their role — not everyone can see everything.
- Encrypted Database: Stored data is also kept in encrypted form.
- 24/7 Monitoring: Automated alerts are triggered whenever unusual activity is detected.
Stay protected: Use a strong password, enable 2FA, and never share your login credentials with anyone. If you notice anything suspicious, contact support immediately.
Meg2 is an adults-only platform. No one under the age of 18 is permitted to register or use the service.
- Age is verified at the point of registration.
- Age verification is completed through ID documents as part of the KYC process.
- Any account identified as belonging to a minor is immediately suspended and no data is retained.
- If parents have concerns, they can reach us at support@meg2.app.
Please note: You are also responsible for ensuring that no minors in your household can access this platform. Use password protection on your devices.
Meg2 may update this Privacy Policy as needed. If changes are made, we will notify you through the following channels:
- A notification will be sent to your registered email address.
- A notice will be posted on the main page of the website.
- The "Last Updated" date at the top of this page will reflect any changes.
For significant changes, at least 14 days' notice will be given in advance. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
Tip: Check back here occasionally. Staying informed about changes helps you better protect your privacy.
Contact us for any privacy-related questions, complaints, or requests. We're committed to responding promptly and honestly.
- Email: support@meg2.app
- Live Chat: Via the chat button at the bottom right of the website
- Response Time: Typically within 24 hours; up to 30 days for complex matters
If you believe meg2 has violated your privacy rights and are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority.
Our Commitment: At meg2, you are more than just a user — you are part of the trust we are built on. Protecting your privacy is both a business responsibility and an ethical commitment.